I feel like steam entered the market for online distribution pretty early. It initially started as a way for valve to update their own games and morphed into a digital distribution platform. They have had way more time to generate good will. My experiences have been very positive with steam, why would I leave a platform that works for me, to go to other companies that have already fucked me as a consumer prior to releasing digital storefronts? If the wagon ain’t broke don’t fix it.