It needed those things brought in through the back door because the code was a steaming pile of shit security wise and would have been rejected at the front door.

Likewise nobody is owed good feelings by users

If they can’t do anything better than jellyfin which is fully free open source I don’t see why they should expect money. If Photoshop were paid for gimp they certainly wouldn’t deserve anything.

I think the bad feelings are by virtue of taking away something that WAS free. This is just basic human psych people are loss averse.